made in italy for you to last
Simply dedicated to your experience
At ELEANOR NITTI, we believe that true luxury lies in care – for our customers, our garments, and the world we share. Whether you need help with your order or wish to learn more about our craftsmanship, our team is here to assist you with warmth and precision.
We partner with DHL Express to ensure your order arrives safely and promptly. Once your order has been dispatched, you will receive a tracking link to follow its journey in real time. Deliveries within Italy typically take 2–5 working days and up to 10 working days internationally, depending on your location. Please note that processing times may vary slightly during peak periods, but we always strive to deliver your pieces with care and efficiency
If your purchase isn’t quite right, you may request a return or exchange within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition and packaging, with all labels attached. To begin the process, simply contact our Customer Care team or use the return form included with your order. Once your return is approved, we’ll guide you through the next steps to ensure a smooth and effortless experience.
Finding the perfect fit is essential to feeling confident in every piece. Our Size Guide provides detailed measurements and fit notes to help you select the size that best suits your silhouette. If you’re between sizes or unsure which to choose, our Customer Care team is happy to offer personalized guidance to ensure your garment fits you beautifully — just as it was intended.
Our pieces are crafted from natural, high-quality fabrics designed to stand the test of time. To preserve their beauty, we recommend caring for them gently — wash with mild detergents, avoid excessive heat, and store in a cool, dry place. Each item includes specific care instructions to help maintain its shape, texture, and color. With the right care, your garments will remain timeless companions, aging gracefully with every wear.
Every interaction is guided by our values — respect, responsibility, and refinement. From the way we source our materials to how we serve our customers, we believe that true luxury lies in care and consideration. Our commitment to mindful craftsmanship extends beyond our collections — it’s reflected in the way we listen, support, and build lasting relationships with those who choose to wear our pieces.
Thank you for being part of our world — one defined by integrity, timeless design, and a shared appreciation for quality that endures!